Privacy Policy

1. Introduction

Figaro Labs LLC ("Figaro Labs", "TextFigaro", "Figaro", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our SMS-based AI assistant service.

By using TextFigaro, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Phone Number: Required to send and receive SMS messages
• Messages: The content of messages you send to Figaro
• User Content: Lists, reminders, memories, and other data you create
• Name and Preferences: Information you choose to share with Figaro
• Account Information: Email address (if you create a web dashboard account)

2.2 Information Collected Automatically

• Usage Data: Message timestamps, frequency, and interaction patterns
• Device Information: Carrier information associated with your phone number
• Log Data: Server logs including IP addresses (for web dashboard only)

2.3 Information from Third Parties

• Twilio: Message delivery status and carrier information

3. How We Use Your Information

We use your data to:

• Provide and operate the TextFigaro service
• Process your messages and generate AI responses
• Maintain your lists, reminders, and memories
• Send you reminders and notifications you've requested
• Improve the service and develop new features
• Communicate with you about your account and the service
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

We do not:

• Sell your personal data to third parties
• Share your data with advertisers
• Use your data to build advertising profiles
• Share your messages or personal content with other users

4. AI Processing and Anthropic

TextFigaro uses Anthropic's Claude AI to process your messages and generate responses. When you send a message:

• Your message content is sent to Anthropic's API for processing
• Relevant context (recent messages, your lists, reminders) may be included
• Anthropic processes this data to generate a response
• Anthropic's use of data is governed by their Privacy Policy

Anthropic may use data to improve their AI models. We recommend reviewing Anthropic's privacy practices if you have concerns about AI data processing.

5. Third-Party Services

We use the following third-party services to operate TextFigaro:

Each service processes data according to their own privacy policies. We encourage you to review these policies.

6. Data Storage and Security

Your data is stored securely on servers located in the United States. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Access controls and authentication
• Regular security assessments

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your data as follows:

• Messages: Retained for the life of your account to provide conversation context
• User Content: Retained until you delete it or your account
• Account Information: Retained until account deletion
• Log Data: Typically retained for 90 days

After account deletion, we may retain anonymized or aggregated data that cannot be linked back to you.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Opt-Out: Stop receiving messages by texting "STOP"

To Exercise Your Rights:

• Text "delete my data" to Figaro to permanently delete all your data
• Email privacy@textfigaro.com with your request
• Use the data management features in your web dashboard

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@textfigaro.com.

10. Children's Privacy

TextFigaro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately at privacy@textfigaro.com.

11. International Data Transfers

Your data may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

By using TextFigaro, you consent to the transfer of your data to the United States and other jurisdictions as necessary to provide the service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Sending you an SMS notification
• Posting a notice on our website
• Updating the "Last updated" date at the top of this page

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@textfigaro.com
Support: support@textfigaro.com